Privacy & Terms

How We Protect Your Privacy

All of us at Lucky & Me, Inc. are committed to protecting your privacy. The following Statement of Privacy applies to the Lucky & Me, Inc. website and covers data collection and usage at all Lucky & Me Inc. sites. It does not apply to other online or offline websites, products or services. Lucky & Me, Inc. is a general audience web site, and is intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Our Statement of Privacy

Collection of Personal Information

As an E-commerce website, Lucky & Me, Inc. collects personal information, such as your e-mail address, name, home or work address or telephone number. Any information we collect is used solely for the purpose of billing and shipping your online purchases. We do not collect any information about your computer hardware and software. We encourage you to review the privacy statements of web sites you choose to link to from Lucky & Me, Inc. so that you can understand how those web sites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Lucky & Me, Inc. website.

Control Your Personal Information

We offer you choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing customercare@luckyandme.com. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from Lucky & Me, Inc. simply by responding directly to any email you receive with a request to remove you from the mailing list.

Security of Your Personal Information

Lucky & Me, Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide to us on computer systems with limited access, that are located in controlled facilities.

Changes to This Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Lucky & Me, Inc. will use your personal information, we will prominently post such changes prior to implementing the change. Lucky & Me, Inc. encourages you to periodically review this Statement to be informed of how we are protecting your information.

Use of Your Personal Information

Lucky & Me, Inc. and its operational service partners collect and use your personal information to process product orders and deliver the products requested. We may also contact you via surveys to conduct research about your opinion of our current services or about potential new Lucky & Me products that may be offered.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies with the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

In addition, we also allow certain third parties (such as Google and other platforms) to use analytical and temporary tracking cookies on our website to compile aggregate information about the areas of the website that are visited most frequently and to track our own advertising. This information is used to enhance the content of our website, make your use of the website easier and to aid us in, and inform us of, the success of our own advertising elsewhere on the internet. We regard these cookies as minimally intrusive in terms of privacy.

Lucky & Me, Inc. may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lucky & Me, Inc. or the site; (b) protect and defend the rights or property of Lucky & Me, Inc. including its website; or (c) act under exigent circumstances to protect the personal safety of users of Lucky & Me, Inc. or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Lucky & Me, Inc. or (if applicable) its affiliates, subsidiaries or agents maintain appropriate facilities, and by using this site, you consent to any such transfer of information outside of your country. Lucky & Me, Inc. abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.